Author Archives: Susan Peters

Flood-Wary Small Businesses Find Better Backup in the Cloud

Disaster Recovery as a Service presents a safe haven for small businesses in low-lying coastal areas and flood plains along major waterways. by Pam Baker Pam Baker is a business analyst, freelance writer and journalist. For small-business owners in flood-prone regions, protecting assets from rising water calls for more than boarding...

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The Practice of Change | Part III | Knowledge Transfer

Ensuring that the New is Better than the Old: Leveraging knowledge transfer strategies to facilitate change You’ve come to a fork in the road – you’ve announced a sizable change at your organization. You’ve put resources and strategies in place to support the transition, and at this juncture, employees are...

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Organizational Change: Reconnaissance is the Best Form of Defense

A lifetime ago, as an intern, I spent days building naive and earnest arguments against a request for an “Underground Conditions Allowance”. Essentially, a group of tunnel construction workers was requesting additional compensation for the damp and adverse conditions they endured in their daily work. While my arguments against this...

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Friends or Enemies: Process Improvement and Innovation in the Pharmaceutical Industry

“Process stifling our innovation”!  “These extra meetings slow down our decision-making”! “Project management is distracting us from the real work that needs to get done”! “We have zero flexibility”! Unfortunately, these are commonly held beliefs in many organizations that believe having process discipline and rigor negatively impact productivity.  Consider what...

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The Practice of Change | Part II | Transition

Running From Change:  Employee Transition in the Wake of Organizational Shift.   Once companies have communicated there is going to be change, how do you persuade them to stay with your organization?  It’s not 2008-2011 when opportunities were scarce — those with strong education and training, good performance records, and current...

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The Practice of Change | Part I | Communication

The first in a three-part series on how businesses have redrawn the map after economic headwinds After the seismic economic shift we witnessed between 2008 and 2012 – whether it was induced by business downturns, right sizing, outsourcing, or merger / acquisition – it became evident that something had to...

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TayganPoint Gives Back: Millhill Day of Caring

Friday, May 20th kicked off TayganPoint’s fourth annual Millhill Day of Caring.  The sun came out just in time for a day jam-packed with fun and educational spring activities. Each year, TayganPoint volunteers spend a day at the Millhill Child & Family Development Center in Trenton, NJ, providing teachers a...

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