Library

IT Process Assessment and Improvement

Client The Client’s Financial Services organization is a wholly-owned subsidiary exclusively focused on leasing its equipment to customers. Challenge + Opportunity The Client was preparing for a newly acquired portfolio of business and, at the same time, recognized that there was a perceived lack of transparency into IT processes. The...

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Process Improvement for Leasing Operations

Client The Client’s Financial Services organization is a wholly-owned subsidiary exclusively focused on leasing its equipment to customers. Challenge + Opportunity The Client had an urgent need to better understand their current end-to-end core processes, and ultimately, implement sustainable improvements that would deliver an enhanced customer experience while positively impacting...

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Business Process Improvement for Print / Mail / Fulfillment

Client The Client is the sixth largest public life insurer in the world, with a highly decentralized structure. It was recognized that they had an opportunity to leverage the scale and buying power of existing print, mail and fulfillment activities (PMF). The executive steering committee also agreed that, concurrent to...

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Finance and Shared Business Service Strategy

 Client The Client established a Shared Business Services group (SBS), consolidating portions of Finance, Human Resources and Information Technology, as part of a cost reduction effort. The Global Finance organization was asked to support this transformation by migrating key transactional processes from Finance to Shared Services. Key elements to an...

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Lean Six Sigma Workshop Recap

On February 16th, TayganPoint hosted its annual “Lean Six Sigma Introduction Workshop and Simulation” at Normandy Farms in Blue Bell, PA. Leaders and executives throughout the health care, financial services, food services, retail, and legal services industries spent the day immersed in the concepts of organizational process management and improvement. ...

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The Big Debate: Characteristics of Supply Chain Excellence

Supply Chain Management is complex and truly mastered by few. Building the organizational capability which orchestrates a multitude of activities that manage inventory, cost, and service is a challenging goal – one that requires strong alignment between Strategy & Governance, Operational Excellence, as well as the organization’s people, processes and...

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Trump and the Supply Chain | Part I

Supply Chain Leaders, Be Prepared, Trump’s Campaign Promises of Import Tariffs May Have Unintended Consequences By Jim Szakacs Editor’s note: To coincide with the inauguration, Supply Chain World is running a series of articles from industry experts about how they expect the policies of the Trump administration to impact the supply...

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