Tag: Customer Centricity

In case you missed it — Key Take-Aways from our Spring Forum, Eliminating Silos: Enabling Engagement Across the Value Chain

  “Customer centricity”, “patient engagement”, and “patient-focus” are popular buzzwords in the pharmaceutical industry as companies continue to adapt to an ever-evolving customer landscape. So, what’s getting in the way of transforming these businesses to fully embrace a more horizontal, end-to-end approach? TayganPoint Consulting Group hosted a panel with leaders...

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